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Warranty and After Sales Guide for Air Bar Lux 3
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Lux 3 line.
Distributors reviewing their Lux 3 range usually find that warranty and after sales explains most of the variance in results between accounts.
Where two suppliers look identical on price, warranty and after sales is usually the variable that separates them over a full year.
Why warranty and after sales matters on the Lux 3
A clear dead on arrival policy removes friction for retail partners.
The most common mistake is optimising for the first order instead of the fourth, which is where Lux 3 economics actually settle.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Lux 3 |
| Brand | Air Bar |
| Category | Starter Kits |
| Battery | 1500 mAh |
| Output range | 8-30 W |
| Capacity | 6.0 ml |
| Charging | USB-C 2A |
| Coil options | 0.4 / 0.6 ohm |
| Carton quantity | 240 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
Shops that receive a short briefing on warranty and after sales convert noticeably better than shops that only receive stock.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Lux 3.
Checklist
- Check carton quantities against the commercial invoice line by line.
- Record the arrival condition with photographs on the day of delivery.
- Verify that artwork matches the approved compliance template.
- Request batch photographs and a packing list prior to shipment.
- Retain one sealed sample carton from every batch for reference.
- Log sell through by account for the first eight weeks.
Commercial terms
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
Agreeing a defect handling procedure before the first shipment removes emotion from later conversations.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (104 units) | Tier 1 | 14-21 days |
| Pallet (612 units) | Tier 2 | 14-21 days |
| Container (5153 units) | Tier 3 | 21-30 days |
Frequently asked questions
What warranty applies to Lux 3?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Final word
A short quarterly review of these points will keep the Lux 3 range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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