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Returns and Credit Notes Guide for Air Bar Click X
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Click X protects the relationship when something goes wrong.
Distributors reviewing their Click X range usually find that returns and credit notes explains most of the variance in results between accounts.
The most common mistake is optimising for the first order instead of the fourth, which is where Click X economics actually settle.
Why returns and credit notes matters on the Click X
Distinguish between a defect claim and a change of mind before agreeing any action.
Where two suppliers look identical on price, returns and credit notes is usually the variable that separates them over a full year.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Click X |
| Brand | Air Bar |
| Category | Starter Kits |
| Battery | 500 mAh |
| Output range | 5-80 W |
| Capacity | 4.0 ml |
| Charging | Magnetic dock |
| Coil options | 1.0 / 1.2 ohm |
| Carton quantity | 120 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
The most common mistake is optimising for the first order instead of the fourth, which is where Click X economics actually settle.
Keeping a short internal note on returns and credit notes for each SKU pays for itself the first time a dispute arises over the Click X.
Checklist
- Log sell through by account for the first eight weeks.
- Retain one sealed sample carton from every batch for reference.
- Check carton quantities against the commercial invoice line by line.
- Record the arrival condition with photographs on the day of delivery.
- Verify that artwork matches the approved compliance template.
- Confirm the exact configuration in writing before the deposit is paid.
Commercial terms
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (164 units) | Tier 1 | 7-12 days |
| Pallet (1387 units) | Tier 2 | 21-30 days |
| Container (7459 units) | Tier 3 | 21-30 days |
Frequently asked questions
Who pays return freight on a Click X defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Final word
None of this is complicated, but it does need to be written down and reviewed on a schedule.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.